Shipping Policy

Shipping Policy — Cyndi's Online

Processing Time All orders are processed within 1–3 business days after payment is confirmed.

Shipping Rates We offer standard shipping at a flat rate of $5.99 on all orders.

Estimated Delivery Times Orders are shipped internationally and typically arrive within 15–30 business days from the date of shipment, depending on your location and customs processing. Expedited options may be available at checkout for select destinations.

Shipping Carriers We ship using trusted international carriers including AliExpress Standard Shipping, ePacket, Cainiao, YunExpress, and other carrier partners depending on your destination.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our shipping rate.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.

Lost or Delayed Packages If your package hasn't arrived within 35 days of shipment, please contact us at [your email] and we'll make it right.